 |
| What's New List |
| 2012/02/08 |
Bargain Sale on now! Constantly adding new items! PVC Figure Mechas Gundam Model Kits Military Model Car Hobby Tool Model Train RC Model Anime Toy Fashion Doll Hobby Magazine |
| 2012/02/01 |
We will be implementing changes to our Cancellation policies from today. We greatly appreciate your understanding and cooperation. * Please check here for more information. |
| 2012/01/17 |
From 1st February 2012, we will be implementing changes to our Cancellation policies. We greatly appreciate your understanding and cooperation. * Please check here for more information. |
| 2012/01/06 |
We are back from our New Year's break! Please wait a little bit more until your orders are shipped. Thank you!! |
| 2012/01/01 | Happy New Year Everyone! |
| 2011/12/20 |
Hobby Search will be on winter holiday from 12/30/2011 to 01/04/2011. We will not be able to ship orders or respond to phone and email correspondence. We will resume business on 01/05/2011 but will be taking inventory. Shipping of orders will resume on 01/06/2011. For further details, please see this page. |
| 2011/11/28 |
We have revived the payment method of Credit Card Payment as of today, 28th of November 2011. However, the only cards available at present are "VISA" and "Master Card". We deeply apologize for the inconvenience and trouble we have caused. For management of your card information, this will be handled by SBI VeriTrans, with their server that is in compliance with PCIDSS, the standard of Global Security. Hobby Search will not be storing any Credit Card information, but for the convenience of the customer, we will enable an option for using a previously registered card by entering your User ID and Password. If you choose to use this option, we have considered the safety of your information and we will only be storing the following information:
by the server of SBI, so you will not need to input your card details every time you shop with us. Regarding the leak of information due to a security breach that occurred on 1st to 2nd of October 2010, we have improved our security. For details of improvement, please check this page. We sincerely apologize for the great trouble and worries we have caused. |
| 2011/10/14 |
Due to system maintenance, the Hobby Search website will be unavailable on the 19th Oct 2011. (Downtime: 19/10/2011 18:00 ~ 20:00 GMT +9) We apologize for your inconvenience, and your understanding is greatly appreciated. |
| 2011/10/05 |
Announce of The prize winner! For more information, please check here. |
| 2011/10/03 |
We apologize for the shipping being delayed. We are terribly sorry for the inconvenience, and appreciate your understandings. |
| 2011/09/21 |
About PayPal PayPal Half Price Shipping Sales All confirmed orders for "Already Released" items during the period of 21st Sept 0:00AM ~ 30th Sept 23:59PM(GMT+9) are subject to this promotion. Reservation items are NOT subjected to this promotion. Both SAL Small Packet and EMS will be half price. |
| 2011/09/05 |
Bargain Sale on now! Constantly adding new items! PVC Figure Mechas Gundam Model Kits Military Model Car Model Train RC Model Anime Toy Fashion Doll Hobby Magazine |
| 2011/08/24 |
We are currently running a survey that you can answer our questionnaires to be into draw for a fabulous prize! If you are a member, you can take the survey from your User Menu, so let's log in from here and answer the questionnaire! |
| 2011/08/17 |
We will be holding a survey from 24th Aug. to the 20th Sep. 2011 (GMT+9), where you can go into draw for Fabulous Prizes just by filling our questionnaire! You will need a Hobby Search account for answering this questionnaire, but please let us hear your thoughts! For more information on the prizes, check them here. We will be looking forward to your answers! |
| 2011/08/06 |
We are on holiday from August 12 to August 16 (Japan time, GMT+9). We will not ship orders or answer emails during this time. |
| 2011/08/03 |
The delay of shipment has been resolved, and shipment are now back in order. We deeply apologize for the inconvenience this has caused. |
| 2011/08/01 |
We apologize for the shipping being delayed. We are terribly sorry for the inconvenience, and appreciate your understandings. |
| 2011/06/24 |
New shipments will be temporarily halted on July 1 (Japan time, GMT +9) as we take inventory. We apologize for the inconvenience. |
| 2011/06/16 |
Temporary Suspension and delays of shipment We are currently required to stop shipment of packages to Canada, due to Canada Post being on strike. We will resume the shipment of orders to Canada once the postal service start accepting our packages again. Link to Further details page of Japan Post. Also, there are also delays with shipment to some countries such as Italy. Please refer to the Japan Post website for more information. Link to Delayed delivery of international mail news page of Japan Post. Thank you very much for your understanding and patience. |
| 2011/04/26 |
Regarding our operation during the "Golden Week" Holidays We will be operating according to the Japanese calendar, and the days we will not be operating are as follows: 29th April (Thu), 1st May (Sun), 3rd May (Tue), 4th May (Wed), 5th May (Thu), and 8th May (Sun). We will still be accepting orders during the holidays, but we are likely to see delays in shipment and dealing with mail etc. We apologize for your inconvenience, and we greatly appreciate your understanding. |
| 2011/03/31 |
Regarding the accident at the Nuclear Power Plant As we are located in Taitoku of Tokyo, which is 220km away from the nuclear power plant of Fukushima, there has not been radioactivity that would harm the human body. So please do not worry. For further details, please see this page. |
| 2011/03/27 | We have completed our scheduled maintenance and have resumed normal operations |
| 2011/03/26 |
Due to system maintenance, the Hobby Search website will be unavailable on the 27th March 2011, from half-past eleven in the morning, to half-past four in the afternoon. (Downtime: 27/03/2011 11:30 ~ 16:30 GMT +9) We apologize for your inconvenience, and your understanding is greatly appreciated. |
| 2011/03/18 |
Please Support the Disaster Relief in Japan. Link to Japan Earthquake and Tsunami Relief Page. |
| 2011/03/14 |
We sincerely apologize for the delay caused by effect of the earthquake. As of 15th of March, we are resuming with the shipment works. However, we are currently in a situation where we are unable to reply to mails unless they require urgent attention, as we have put priority on shipping and recovery works. We apologize for the inconvenience this will cause for a while, and we ask for your understanding. We would also like to thank you all for the mails of encouragement we are receiving, thank you very much everyone! |
| 2011/03/11 |
A major earthquake has hit Japan, and our office and warehouse were affected. Operations and emails will experience some delays. We apologize for the inconvenience and thank you for your understanding. |
| 2011/02/21 |
PayPal will be down Feb 22, 10:00 PM GMT to Feb 23, 3:00 AM GMT for maintenance. We will extend the payment deadline on all PayPal payment periods that include this maintenance by one day. |
| 2011/02/15 |
We are now accepting AlertPay payments! Please see this page for more details. |
| 2011/02/08 |
The delay of shipment has been resolved, and shipment are now back in order. We deeply apologize for the inconvenience this has caused. |
| 2011/02/01 |
We apologize for the shipping being delayed. We are terribly sorry for the inconvenience, and appreciate your understandings. |
| 2011/01/14 |
You can now cancel orders and access payment links through the User Menu. The "PayPal Payment" button will become available after the PayPal Payment Email has been sent for that order. |
| 2011/01/11 |
We changed our cancellation rules on 01/11/2011. For further details, please see this page. |
| 2011/01/06 |
We are back from our New Year's break! Please wait a little bit more until your orders are shipped. Thank you!! |
| 2010/12/20 |
Hobby Search will be on winter holiday from 12/30/2010 to 01/04/2011. We will not be able to ship orders or respond to phone and email correspondence. We will resume business on 01/05/2011 but will be taking inventory. Shipping of orders will resume on 01/06/2011. For further details, please see this page. |
| 2010/12/20 |
We will be changing our cancellation rules on 01/11/2011. For further details, please see this page. |
| 2010/12/14 |
Please contact us directly regarding questions or issues regarding products, such as missing parts or defects. Email: hs-support@1999.co.jp Phone: +81-3-5833-3533 Fax: +81-3-5833-3534 |
| 2010/12/06 |
- Accounts are now required to place orders. If you do not have an account, please View during checkout or go to User Registration. - We have updated our password rules. If you would like to change your password, please go to your User Menu.F30 |
 |
|