Toy
Searcha and Ramel
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For First-time Customers
Thank you for visiting HOBBY SEARCH!
Founded in 1999, HOBBY SEARCH is one of the most comprehensive online "hobby shop" in Japan. The following is a brief description of how you can enjoy shopping at HOBBY SEARCH.

If you have any questions, please contact us.
hs-support@1999.co.jp
Buying procedure

STEP1 Find items
STEP2 Put items into the Cart
STEP3 Fill out the ORDER FORM
STEP4 Order confirmation email
STEP5 Payment Step
STEP6 Shipping notification email
STEP7 Delivery of items
For more information about buying procedure, please read Buying procedure.
For more details about pre-order sale, please read here.
User Registration (ID and Password)
You can use the following services with HOBBY SEARCH ID.
You can get points worth 1% of the item's price (our sales price).
You can use the points as "money" from the next shopping. For more information, please read here.
You can fill out the ORDER FORM with your ID and Password only.
You do not have to enter your name, address, phone number, and so on.
You can view order history and change order info here.
Payment
PayPal Express Checkout PayPal Pre-Approved Payment Credit Card Payment
This is a manual payment method with PayPal.
A payment request email is sent to you once we prepare your order.
For details, please check this page.
PayPal
"Discover" and "Union Pay" can be used through PayPal!
Discover  Union Pay
This is an automated payment method with PayPal.
By registering your PayPal account to your Hobby Search account in advance, your payments will be processed automatically.
For details, please check this page.
PayPal
"Discover" and "Union Pay" can be used through PayPal!
Discover  Union Pay
This is an automated payment method with a credit card.
Your payments will be charged to the credit card you had selected automatically when they are ready.
We accept Visa, MasterCard, Amex.
For details, please check this article.
Credit Card [VISA] Credit Card [MasterCard]   Credit Card [Amex]
Shipping Options
DHL EMS
- Fastest shipping, usually takes 1 to 4 days for delivery.
- Safe shipping, with tracking and insurance
For details, please check this article.
- Fast shipping, usually takes 4 to 9 days for delivery.
- Safest shipping method for Japan Post service, with tracking
and insurance of up to 20,000yen
For details, please check this article.
Air Parcel SAL Parcel
- Fast shipping, usually takes 4 to 13 days for delivery.
- Include tracking and insurance 10,000yen or more.
- Temporarily available. It may be removed in the future.
For details, please check this article.
- Standard shipping, usually takes between 2 to 5 weeks for
delivery.
- Include tracking and insurance of up to 10,000yen.
- Shipping cost increase per kilogram.
- Not available for some countries.
For details, please check this article.
Surface Parcel Registered Air
- Slow shipping, usually takes 1 to 3 months
(may take over 6 months) for delivery.
- Include tracking and insurance of up to 10,000yen.
- Temporarily available. It may be removed in the future.
- Shipping cost increase per kilogram.
For details, please check this article.
- Shipping for small to medium sized items.
- Usually takes between 4 to 13 days for delivery.
- Include tracking and insurance of up to 6,000yen.
- Tight shipping restrictions for size and weight.
- Weight Restriction: under 2,000g
(including cardboard box and cushioning materials etc.)
Size Restriction: Length + Width + Height < 90cm
- Temporarily available. It may be removed in the future.
For details, please check this article.
Registered SAL ePacket Light
- Shipping for small to medium sized items.
- Usually takes around 2 to 5 weeks (may take over 4 months)
for delivery.
- Include tracking and insurance of up to 6,000yen.
- Tight shipping restrictions for size and weight.
(including cardboard box and cushioning materials etc.)
Size Restriction: Length + Width + Height < 90cm
- Not available for some countries.
For details, please check this article.
- Shipping for small to medium sized items.
- Usually takes around 2 to 5 weeks (may take over 4 months)
for delivery.
- Include tracking but no insurance.
- No signature required, package may be delivered to post box
if it fits.
- Tight shipping restrictions for size and weight.
Weight Restriction: under 2,000g
(including cardboard box and cushioning materials etc.)
Size Restriction: Length + Width + Height < 90cm
- Not available for some countries.
For details, please check this article.
SAL Small Packet Surface Small Packet
- Shipping for small to medium sized items.
- Usually takes around 2 to 5 weeks (may take over 4 months)
for delivery.
- Low shipping cost
- No tracking, No insurance for shipping damages or losses.
Weight Restriction: under 2,000g
(including cardboard box and cushioning materials etc.)
Size Restriction: Length + Width + Height < 90cm
- Not available for some countries.
For details, please check this article.
- Shipping for small to medium sized items.
- Slow shipping, usually takes 1 month to 3 months
(may take over 6 months) for delivery.
- Lowest shipping cost amongst the shipping options.
- No tracking, No insurance for shipping damages or losses.
Weight Restriction: under 2,000g
(including cardboard box and cushioning materials etc.)
Size Restriction: Length + Width + Height < 90cm
- Temporarily available. It may be removed in the future.
For details, please check this article.
ECMS
- Usually takes around 1 week - 2 weeks for delivery.
- Package can be tracked. The tracking number and the website for tracking will be included in the shipment notice email.
- Offers up to 100 USD for damages or losses caused during shipment.
- Only available for 9 countries below.
 
Australia
Hong Kong
Taiwan
South Korea
Singapore
Malaysia
Thailand
United States
Canada
 
If you have inquiry about their service, please contact ECMS Support center.
Shipping Cost
Shipping cost will vary depending on the weight of items, the shipping method, and the destination location.
For already released items, the shipping cost is usually available on the order form and on the order confirmation email.
For items with unknown weight (such as pre-order and some back-order items etc.),
shipping cost is finalized only after the item is stocked.
For details of shipping cost, please check shipping cost charts.
ETC.
new items indicates "new items" and shall be displayed for 1 month.
restock items indicates "restock items" and shall be displayed for 1 month.
Please note that the items on the product list can be out of stock.
See also Descriptions based on "Act on Specified Commercial Transactions"
We would like to hear from you!
We would be grateful if you could provide us with your opinion.Please do not hesitate to contact us here.