HobbySearch PVC Figure Store [Close]
What's New List
2019/01/01 Happy New Year Everyone!
2018/12/17 We will be on new year break from between 30th Dec. to 3rd Jan.
We will not be able to ship orders or reply inquires during this break.
Any orders or inquires received during the break will be processed after 4th January, so please wait while we process these.
*For more details of our operation for the end of year and new year, please check here.
2018/12/06 We have added "ePacket Light" to our shipping method options.
This shipping option will be available for selection,
if "ePacket Light" can be used for delivery to your country.

To check if "ePacket Light" is available for your country,
please check the Japan Post website below.


[Japan Post website: What is ePacket Light?]
https://www.post.japanpost.jp/int/service/epacketlight_en.html
2018/11/26 Due to the postal strike at Canada Post, Japan Post has announced for postal items to Canada to be postponed for delivery.
Although they are continuing to accept packages to Canada, they will not proceed with shipment until they receive the go-ahead from Canada Post to resume shipment.

For more details, please check the article below at Japan Post website.

[Japan Post Website: News]
https://www.post.japanpost.jp/int/information/2018/1115_02_en.html


Hobby Search will continue to dispatch orders unless otherwise requested,
as we foresee backlog of packages to be shipped at Japan Post once shipping resumes.
As such, holding packages ourselves will delay delivery further, by how much backlog of packages Japan Post accumulates before shipping resumes.

We apologize for your inconvenience, and appreciate your understanding and patience greatly, thank you very much.
2018/11/26 For certain countries, the "SAL" shipment has been stopped since December 2017.
As this problem has been continuing for almost a year, we are introducing
new shipping option called "ePacket Light" scheduled to be added after 6th December 2018.

For details of ePacket Light shipment, please check the Japan Post website below.

[Japan Post website: ePacket Light]
https://www.post.japanpost.jp/int/service/epacketlight_en.html


For customers from the following countries, ePacket Light will
replace Registered SAL and SAL Small Packet.

France / Spain / the Netherlands


For customers from the following countries, we are afraid
only EMS will be available for shipment.

Ukraine / Algeria


Due to the SAL shipment being very unlikely to be return anytime soon,
we will also be changing the shipping options for all orders from
the affected countries.

For customers from France, Spain, and the Netherlands,
the orders will be changed as follows.

- "SAL Parcel" will be change to "EMS"
- "SAL Small Packet" will be change to "ePacket Light"
- "Registered SAL" will be change to "ePacket Light"
- "If possible" options for EMS will all be changed to "ePacket Light if possible"

For customers from Ukraine or Algeria, all orders will be changed to EMS.

To check your current shipping options or updating order information,
please use your account page.
2018/11/14 We have changed the title of the notification function, set on some of the sold out/reservation closed items,
from "Waiting List Mail" to "Notify When Available".
2018/08/08 Hobby Search will not be operating during 11th to 15th August (Japan time, GMT+9),
and will not be able to ship orders or check emails during this period.
There will also be delays in shipments for orders around this period.
We apologize for any inconveniences, and your patience will be greatly appreciated.
2018/07/27 Thank you for shopping with Hobby Search.
As of August 3rd 2018 (Japan time GMT+9), we will change the point redemption rate for all items to 1%.
For any items ordered before the change of point redemption rate, the rate at the time you placed your order will apply.

We appreciate your understanding of this matter, thank you very much.
2018/07/07 Due to system maintenance, the Hobby Search website will be unavailable on the 10th July 2018.
(Downtime: 10/7/2018 10:00 - 13:00 GMT +9)
We apologize for your inconvenience, and your understanding is greatly appreciated.
2018/06/13 A system malfunction had caused our website to be temporarily unavailable.
The website had been unavailable between around 8:00AM to 11:45AM, Japan time(GMT+9).
We apologize for any inconveniences this has caused..
2018/06/12 Due to trouble with network hardware, our website was temporarily unavailable. We apologize for any inconveniences this has caused.
2018/06/04 The "Merge / Discontinuation of Categories" notified on the 8th May has been taken into effect.

The details are as follows.

Categories with changes:
Material/Case       -->  Merge to category "Hobby Tool"
For Ladies            -->  Merge to category "Anime Goods"
Japanese Culture -->  Discontinued

Please note that for customers that currently has pre-orders of items in these categories,
the orders will be kept and we will not be cancelling these. So please do not worry.
2018/05/24 Due to system maintenance, the Hobby Search website will be unavailable on the 27th May 2018.
(Downtime: 27/5/2018 13:00 - 17:00 GMT +9)
We apologize for your inconvenience, and your understanding is greatly appreciated.
2018/05/08 We have been reviewing the categories of products we deal, and have decided to merge or discontinue certain categories.

The details are as follows.

Categories with changes:
  Material/Case       -->  Merge to category "Hobby Tool"
  For Ladies            -->  Merge to category "Anime Goods"
  Japanese Culture -->  Discontinued

Timing for changes to take effect:
  Early June

Please note that for customers that currently has pre-orders of items in these categories, the orders will be kept and we will not be cancelling these. So please do not worry.
2018/04/27 Regarding our operation during the "Golden Week" Holidays

We will be operating according to the Japanese calendar.
We will not be operating on the 30th April (Mon) and between
3rd May (Thurs) ~ 5th May (Sat).
Orders received during the holidays will be processed after 7th May (Mon).
(Note: All dates are in Japan time GMT+9)

We will be accepting orders during the holidays, but are likely to see
delays in shipment and dealing with mail etc. after the holidays.
We apologize for your inconvenience, but we greatly appreciate your
understanding of this matter.
2018/04/24 As part of our security improvement, we are implementing
"Always On SSL" to the Hobby Search website.

For pages that deals with privacy or other sensitive information,
we have been using the "SSL" encryption for safe connection.
By applying this "SSL" encryption to every page, the level of security
can be greatly improved.

There will not be big changes you can see on the surface, but our URL address
has been changed as follows.

(old) http://www.1999.co.jp/eng/

(new) https://www.1999.co.jp/eng/

For the implementation, we will do so gradually and apply them as each page becomes ready.

We are doing our best to provide safe service for our customers,
so please make use of our services.
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