What's New List
Happy New Year Everyone!
We will be on new year break between 29th Dec. to 3rd Jan.
Shipping operation and customer support will resume from 4th Jan.
However, we are unable to answer phone call on 4th Jan. Please send us inquires by e-mail.
*For more details of our operation for the end of year and new year, please check here.
We have been receiving reports of payment problems from some of our customers, upon placing orders using credit card payment.
Although we are currently investigating this case, we are suspecting the problem to be caused by temporary unstable data transmission by our settlement company.
If you run into such problem, please try again later, or try PayPal payment instead.
We are very sorry for any inconveniences this may cause, and your understanding and cooperation will be greatly appreciated.
Our final project, "Ultimate 20x Points Project" has just started!
Buy already released items and get 20 times the points!
<Period of the project>
18:00 6th.Dec.2019 (Fri) to 23:59 8th.Dec.2019 (Sun), Japan time (GMT+9).
Check out the
of the project.
Due to our building maintenance, Hobby Search will not be operating during 10th to 20th August (Japan time, GMT+9),
and will not be able to ship orders or check emails during this period.
There will also be delays in shipments for orders around this period.
We apologize for any inconveniences, and your patience will be greatly appreciated.
Hobby Search 20th Anniversary Project No.5 "Twitter Follow & Retweet Round 2"!
We will be giving away the exclusive "Autograph of Tsunako" to 1 lucky winner!
For details, please check here.
Although Japan Post’s mail service of SAL to following countries were suspended since December 18th.2017,
we are glad to inform that SAL shipment service will finally resume as of July 1st, 2019 (Japan time GMT+9).
- Ukraine (excluding Crimea and Sevastopol)
4. Hobby Search 取消条款
Due to system maintenance, the Hobby Search website will be unavailable on the 26th May 2019.
(Downtime: 26/5/2019 13:00 - 17:00 GMT +9)
We apologize for your inconvenience, and your understanding is greatly appreciated.
So, what we got for the next project?
Our 4th project is the Hobby Search 20th Anniversary Project No.4 "Twitter Follow & Retweet Campaign"!
We will be giving away the "20th Anniversary Memorabilia Mug Cups" to 20 lucky winners!
please check here
Regarding Australian GST
As the sales to our Australian customers has reached the registration threshold of the Australian GST on low value import goods (1000 AUD or less),
we will start collecting Australian GST (10%) for shipments to Australian address in order to comply with this regulation,
as of 8:30am of 27th May (Japan time [GMT+9]).
We appreciate your kind understanding regarding this change.
- Orders which Hobby Search will be collecting the Australian GST:
We will be collecting the GST on orders addressed to Australia with total order cost including shipping, of 1000AUD or less.
- GST calculation:
Australian GST = 10% of total cost of your order including shipping charge
- Timing the GST will be charged
GST will be charged once your order is ready for you, and total amount including GST
will be stated on the notice of shipment by email.
- Indication of GST amount and Tax Registration information (for custom clearance)
The GST amount and our tax registration information will be stated on your receipt of payment.
*note: For shipments with total value above 1000AUD, GST will be collected at Australian boarder so Hobby Search will not be collecting tax for these.
For details, please check the
For the Japanese "Golden Week" holidays, Hobby Search will not be
operating on April 28th and 29th, and between May 2nd to May 6th.
However, we will be operating on April 30th and May 1st.
(Note: All dates are in Japan time [GMT+9])
For orders and inquiries received during the holidays, we will be
processing them after their following working day onward.
Please note that we are likely to be experiencing delays in shipment
and processing of inquiries after the holidays.
We apologize for any inconveniences caused, and will greatly appreciate
your understanding and patience.
How do you like our projects so far!? We are currently running
our 20th Anniversary Project No.3; "Zero Yen Sale"!
During the sales period, we will provide you any one of the product subject to the Zero yen Sales, FREE! Without shipping cost!
please check here
See the 20th Anniversary Project Page from here.