Model Train HO/Z
Searcha and Ramel
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Descriptions based on "Act on Specified Commercial Transactions"
Dealer Hobby Search Co., Ltd.
Shop's name Hobby Search
Operation director or person in charge Yasufumi Kawabata
Address 4F SUMIDA PARK PLACE 1-1-10 Yokokawa Sumida Tokyo, 130-0003 Japan
(Note that we are operating ONLY as an online shop. We do NOT have a physical store.)
Contact Information E-mail : [email protected]
(Any inquiries received outside operating hours are generally replied within a few operating days) For any inquiries, please contact us via email.
Basically, inquiries are accepted via email.
Phone-number: +81-3-6456-1342 (10:00 am - 6:00 pm)
Regular holidays: every Sunday, second and third Saturday, National Holidays
Charges other than item's price Tax, Shipping cost (Additional tax and handling fee may be charged.Please read this article for more information.)
Defective goods In case you received defective product, please contact us within one week from when you received the package.
Sales quantity Limit of purchase quantity are listed on the product pages.
Shipment time For items that are in our stock, we generally secure the order for processing on the following operating day, and proceed with shipment within a few operating days after finalized payment is confirmed.
For items that are not in our stock, we will check the stock of our suppliers so we may require about one week to prepare your order.
If the item requires to be back-ordered, we may need more time.
For pre-ordered items, we will ship orders within a few operating days after payment is confirmed (with the exception of orders with "Monthly shipment selected").
Payment methods PayPal, Credit card
Term for payment Payment period:
- Credit Card Payment: Payment finalized and withdrawn before shipment
- PayPal Pre-Approved Payment: Payment withdrawn before shipment
- PayPal Express Checkout: Within 7 days including the date payment request is sent.
Searcha
  Please contact us at [email protected] for any questions or suggestions.
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